Privacy Policy
Last updated: March 21, 2026
1. Introduction
Raheem Safaris Tours ("Raheem Safaris", "we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have when you visit our website, contact us, book a safari, or use account features such as Google sign-in.
2. Information We Collect
We may collect: identification details (name, email, phone), travel and booking details, payment and invoicing details, communications sent to us via forms/WhatsApp/email, technical data (IP, browser, device, pages visited), and limited Google account profile data necessary for authentication when you choose Google sign-in.
3. How We Use Your Information
We use personal data to provide and improve safari services, confirm and manage bookings, process payments, respond to support requests, prevent fraud and abuse, comply with legal obligations, and send service updates. We only send marketing communications where permitted and you can opt out at any time.
4. Legal Basis and Data Sharing
We process data based on contract performance (bookings), legitimate interests (service operations and security), legal compliance, and consent where required. We may share data with trusted service providers (e.g., payment processors, hosting, booking partners) only as necessary to deliver services. We do not sell personal information.
5. Cookies and Analytics
We use essential cookies for authentication and site functionality. We may also use analytics tools to understand usage patterns and improve the website. You can control cookies using your browser settings; disabling some cookies may affect features such as sign-in.
6. Data Retention and Security
We retain personal data only as long as needed for booking operations, legal/accounting obligations, and dispute resolution. We apply administrative, technical, and organizational safeguards to protect personal information, but no system can guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or portability of personal data, and object to or restrict certain processing. To exercise your rights, contact us using the details below and we will respond within a reasonable time.
8. Legal Policies
Please also review our Terms of Service and Cancellation Policy for booking and refund conditions.
9. Contact Us
Email: tours@raheemsafaris.page | WhatsApp: +255 696 928 952 | Address: Arusha, Tanzania